Great customer service! Moved into a new house and the garage door seemed to be possessed! Would work off and on with no rhyme or reason. Finally we called an expert who shoulders up minutes later and had us fixed up in no time. Even programmed the remotes for usin half the time it would have taken us.
Owner is friendly and knowledgeable in the field. Secretary is a hoot but very good at handling the scheduling and billing. Speaking of billing, their prices are incredible and they'll work with you!
Excellent service and price!! Thanks so much.
Definitely recommend. Got the door parts I needed right away and they were very helpful!
Repair of a damaged and out-of-adjustment 12' roll up door.
Works perfectly now.
Dondi knows what he's doing. Came right out reasonable $ AND FIXED AND SERVICED OUR AUTOMATIC DOOR.
Needing some fairly simple, straightforward garage door repairs at my rental house in Kennewick, I contacted Jana (the Chief Bottle Washer & Big Cheese) - she was great throughout the whole process!
She and her Field Techs contended with renters that managed "accidentally" forget appointments and were considerably something less than cooperative and friendly at all times ... and yet Dondi's Garage Door Solutions STILL got the job done ...
... on time and dead on with the estimate!
General maintenance, door remote and many questions. Dondi has a depth of experience that took care of the upkeep issues and provided great information to help me better maintain my garage door in the future. His wife was very pleasant and knowledgeable. She was able to schedule the right type of appointment to save time. I recommend them and will definitely call again.
After calling Richardson's garage inc and having a really poor experience with them; my husband and I called Dondi's Garage Door Solution and he was awesome. Could not be happier with his services. He came to our home and quoted us immediately AND when we asked if he could fix the door right now - he said yes! We were thrilled! I would recommend this company to friends and family.
After being flaked on twice by another garage door company I found Dondi and he was amazing! Customer service when I called to schedule was very friendly, could get an appointment in a timely manner and Dondi was right on time.
I appreciate Dondi giving me two options on my repair. He could do an inexpensive, quick fix if I didn't have the money for the full part replacement and repair or do the complete replacement and repair on the part. Even the full repair was a great deal and everything was fixed that day! I'll never go to anyone else!
Having contacted several providers, Dondi was the only one who said he would be here on a certain date to see what we wanted. And he came. Gave us a price and timeframe for install. He followed through exactly as he said. I would recommend this company to anyone. The garage door is exactly what we wanted and it is working perfectly.
It was great working with the Dondi team (Dondi and his wife). They quoted the job, had the door ready for install, removed our 37 year old tired wooden door and replaced it with a much quieter insulated steel door. With Dondi's experience he knew how to make the new door work perfectly in an older home. We are very appreciative of the great experience we had with Dondi and the replacement of the door.
Excellently. Dondi Doesher, owner of the company, arrived within the promised timeframe. Although this turned out to be an electrical problem, he very quickly was able to locate the problem and fix it. He also then checked my other unit to make sure that it also did not have the same problem. He then adjusted the tension on my two units and replaced two of the burnt out bulbs. I was pleasantly surprised at only being charged $87.00. I will definitely use him again.